Healthy Living Coach Assistant

The Healthy Living Coach Assistant (HLCA) position will work closely with the Healthy Living Director (HLD), to assist different types of members on all types of exercise programs. The HLCA plays an important role in the development and supervision of the WellFIT program, specifically group fitness and personal training. The HLCA will assist in the daily operations of WellFIT and aid in the marketing/promotion of the program. Each HLCA plays a key role in the member experience - they help in all aspects of The Center for Healthy Living operations to assure each guest is taken care of that exemplifies a 5-star experience.

The successful candidate will…

Key responsibilities include:

• Assist with special event programming, implementation, and evaluation of programs.
• Maintain cleaning schedule and equipment upkeep for all multipurpose spaces.
• Replenish spray bottles, replace cleaning towels, provide sweat towels, put equipment away.
• Be able to navigate Microfit and Booker by Mind Body Software.
• Monitor group fitness pass sales and registration via Mind Body.
• Monitor class attendance via Mind Body.
• Coordinate participant evaluations/surveys for group fitness classes.
• Assist with scheduling communications/conflicts among the outside Fitness Instructors.
• Maintain inventory for useable items (batteries, cleaning solutions, music, promo items, etc.)
• Assist in leading In-Services/Trainings to Holbrook residents.
• Monitor personal training sales and registration.
• Assist with communication regarding personal training sessions / new client assignments.
• Create custom exercise programs for a variety of demographics.
• Perform WellFIT assessments as directed by the HLD.
• Conduct monthly weigh-ins.
• Work in a fun environment with constant change and different scenarios
• Writing for our resident newsletter and KIOSK.
• Assistant instruction of Small Group classes.
• Assistant instruction of Personal Training.
• Assistant in marketing, which may include attending fairs, events, or handing out collateral.
• Developing health education resources for our customers.
• Complete reservations, check-in, and check-out procedures accurately and with service excellence.
• Front Desk coverage which may include, schedule spa treatments, salon, wellness, and fitness services at guest request using Booker by Mind Body software.
• Report and document any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately.
• Work well in fast-paced environment, high pressure situations and be able to maintain composure and objectivity under pressure.
• Demonstrate exceptional follow-up abilities and ownership of tasks assigned with a strong attention to detail,
• Follow-up with the specific CHL Director on all comments, concerns and suggestions made by guests, members, and associates.
• Able to address complaints and resolve guest problems in the absence of CHL Directors.

• At least 21 years of age or older.
• A high school diploma or equivalent.
• At least a rising college Senior with the area of study being Exercise Science. Kinesiology, or related science focused degree major.
• Must be actively pursuing a degree from an accredited college or university or have graduated within the past 12 months.
• If a student, completion of all core exercise science courses.
• Current Group Fitness and/or Personal Trainer certification through a nationally recognized
• Organization (AFAA, ACE, ACSM ACE, NASM, ACSM, etc.)
• Experience teaching group fitness classes and/or personal training
• CPR/First Aid certification with preferably AED
• Able to work holidays, weekends, mornings, and evenings as needed for at least 20 hours per week.
• Excellent customer service and hospitality skills.
• Reliable and time conscientious
• Teachable and eager to learn and expand current skillset
• Has a practice of a self-care so there is a modeling of a healthy lifestyle.
• Strong communication skills (both verbal and written).
• Proficient in Windows software, social media, and copy, fax, and telephone equipment.
• Able to read, write, speak, and understand English.
• Possess strong organizational skills.
• Be able to operate with integrity always with patience, tact, enthusiasm, and positive attitude toward our guests.