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Housekeeping Attendant

The Housekeeping Attendant is responsible for ensuring all assigned areas (e.g., common areas and residences) are neat, clean and tidy. They also are responsible for addressing housekeeping-related guest and resident requests and issues in a timely and professional manner. The Housekeeping Attendant promotes a positive community image to residents, guest and associates and is pleasant, honest and friendly.

Key responsibilities include:

  • Perform daily housekeeping functions and specific tasks as assigned and according to company standards using proper cleaning and disinfecting solutions and procedures; housekeeping tasks include dusting, sweeping, trash removal, vacuuming, dusting, mopping floors, laundering linens, cleaning bathrooms, changing sheets, replenishing supplies, etc.
  • Consistently offer professional, friendly and engaging service.
  • Assist in maintaining an operating environment that assures a consistent, high level of resident and guest satisfaction.
  • Maintain resident confidentiality.
  • Know and comply with Residents' Rights rules.
  • Ensure that equipment, work and supply carts are properly cleaned and stored.
  • Ensure that an adequate level of housekeeping supplies is always maintained and advise the Director of Housekeeping about supply needs.
  • Ensure that established Universal Precautions and infection control, isolation, fire safety and sanitation practices and procedures are maintained and followed when performing housekeeping duties; promptly report any hazardous conditions and equipment to the Director of Housekeeping.

The successful candidate will…

  • Be at least 18 years of age.
  • Have a high school diploma or equivalent; work experience as a cleaner, room attendant, or housekeeper, etc. is preferred.
  • Read, write, speak and understand English.
  • Be able to work independently and efficiently, while maintaining high quality work.
  • Treat residents, guests and associates with kindness, dignity and respect.
  • Maintain a high level of propriety and concern regarding residents’ privacy.
  • Be customer-oriented and have a “guest-first” mentality; look for opportunities to go the extra mile to exceed customer expectations.
  • Possess the ability to interact professionally and collaboratively with associates, residents, family members and guests.
  • Be committed to quality and detail-oriented.
  • Have good organization, prioritization and time management skills.
  • Be a good team player; work well with others.
  • Be a reliable and hard worker (arrive to work on time, take initiative, be self-motivated), etc.).
  • Be physically able to do 8-hour shifts of manual work and lift items up to 30 lbs.
  • Be willing to take and able to pass a drug screen.
  • Be willing to consent to and able to pass a criminal background check.

Holbrook Journey


To inspire living life to the fullest

Our Philosophy

  • AMAZING Family: Melted souls in a connected cause
  • AMAZING Passion: Driven to instill wonder in others
  • AMAZING Service: Faithfully serving others beyond ourselves

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