Executive Director

The Executive Director (ED)/General Manager (GM) is responsible for overall management of our assisted living and memory care community in compliance with current federal, state, and local standards governing long-term care facilities. The ED/GM must ensure that the highest levels of care and hospitality are always provided to residents.

Key responsibilities include:

• Select, hire, on-board, train, manage and develop department managers.
• Create and maintain an atmosphere of warmth and personal interest, ensuring a positive, calm environment throughout the community.
• Ensure that each resident receives the necessary care and medical and psychological services to attain and maintain the highest possible mental, physical and spiritual quality of life.
• Support department managers on overall operations of all departments including Resident Care, Dietary, Life Enrichment, Inspirations and Environmental Services.
• Support department managers in planning, developing, conducting and scheduling orientations, in-service training and other educational activities for associates to ensure that current materials and programs are continuously provided.
• Support department managers in recruiting, hiring and supporting personnel to maintain and a staff of qualified associates at all times.
• Represent the community at and participate in senior level meetings with the Home Office, the medical community, outside support agencies, ancillary providers and private and governmental agencies.
• Develop and implement a continuous improvement plan for the community and create and manage action plans to address opportunities for improvement as identified.
• Maintain good financial records; review and interpret monthly financial statements and provide information to the community's Home Office and governing board as requested.
• Work closely with the sales team to manage the move-in/move-out process.
• Oversee the assessment process and be familiar with all residents.
• Maintain resident confidentiality; treat residents with kindness, dignity and respect; ensure that all personnel know and comply with Residents' Rights guidelines.
• Monitor services to ensure that residents' needs and rights are met; ensure that timely notice is given and strictly followed for resident discharges and room changes.
• Ensure that all associates attend and participate in Hazardous Communication and Universal Precautions training programs prior to reporting for work assignment.
• Ensure that all associates, residents and visitors follow established guidelines including safety regulations, fire protection and prevention policies, smoking regulations, infection control procedures and waste and disposal procedures.
• Actively participate in sales meetings to understand and support new inquiries, lead base and hot prospects, move-ins/move-outs, outside lead-generating activities, events and activities planned, census to budgeted goals, and implement and co-lead action plan if not meeting census goals.
• Support the marketing and public relations functions of the community to achieve and maintain full occupancy.
• Participate in trade organizations and societies as recommended in the marketing plan.
• Host events at the community for local and civic projects.
• Give community tours and presentations in the absence of the Community Relations Director.
• Ensure that the community and surrounding grounds are maintained in good repair.
• Maintain professional competence and keep abreast of changes in the assisted living field through attendance and participation in continuing education programs, workshops, seminars and training programs.

The successful candidate will…

• Be at least 21 years of age.
• Current certification as an Assisted Living DIrector in the state of Georgia
• Satisfy at least one of the following educational criteria:
  • Have a bachelor's degree from an accredited college or university plus one year of experience in a health or aging related setting.
  • Have an associate's degree from an accredited college or university, plus two years’ experience working in a personal care, health or aging related setting, including 1 year in a leadership or supervisory position.
  • Have a license as a nursing home administrator.
  • Have current certification from a nationally recognized educational provider or license issued by another state as a nursing home administrator or an assisted living facility administrator where the curriculum addresses in detail the knowledge and skills necessary to manage a nursing home or an assisted living community.
  • Have a GED or HS diploma and a total of 4 years’ experience working in a licensed personal care home or other health-related setting which has included at least 2 years supervisory experience.
• Have experience in managing an assisted living community, communal living community or a hospital or long-term care community; have demonstrated leadership and supervisory skills.
• Understand hospitality and its relationship to healthcare/residential living.
• Have strong financial management skills, including the ability to translate productivity and profitability objectives into an achievable business plan.
• Be able to effectively and professionally engage, interact and collaborate with personnel, residents, family members, visitors and regulatory agencies.
• Possess excellent verbal and written communication skills; enjoy interacting with seniors and their families.
• Have patience, tact, enthusiasm and a positive attitude towards the elderly.
• Possess an understanding of the wide variety of issues that senior adults and their families experience in moving to this type of community; be well-versed in the healthcare issues of senior adults.
• Be a customer-focused, proactive and creative problem-solver.
• Be willing and able to take and pass a drug screen.
• Be willing and able to consent to and pass a criminal background check.