Dining Room Manager

The Dining Room Manager works alongside the Executive Chef and Food and Beverage Service Manager and other associates to deliver best-in-class hospitality and dining services to ensure residents and customers have an outstanding and memorable dining experience.

Key responsibilities include:

• Manage and inspect all aspects of the dining room: table settings, chairs, floors, proper maintenance, cleanliness and safety.
• Prepare dining room for service: beverage station setup, table top condiments, appetizer setup, etc.
• Check tables throughout dining experience to ensure resident satisfaction and resolve any guest issues or concerns.
• Anticipate resident needs and ensure service delivered meets/exceeds expectations; look for opportunities to deliver 'WOW' moments to customers.
• Work with the Executive Chef and Wellbeing & Life Services Director to ensure that resident diets and preferences are documented and followed.

The successful candidate will…

• Have 2+ years’ experience as a server; supervisory experience a plus.
• Be committed to and passionate about serving customers and delivering best-in-class service.
• Continuously look for opportunities to “WOW” customers; always willing to go that “extra mile” (with a smile ).
• Have strong time management and multi-tasking skills and good attention to detail
• Have a desire to motivate, coach and teach others.
• Be a great problem-solver.
• Embrace working in a fast-paced and sometimes high-pressure environment.
• Have a collaborative work style.
• Be willing and able to work nights, weekends and holidays as needed.
• Be willing and able to take and pass a drug screen.
• Be willing and able to consent to and pass a criminal background check.